A smooth trip starts with a little preparation. Knowing what to pack in your carry-on and what steps to take if your checked baggage arrives separately can make your journey much easier.
Here are a few simple tips to help you stay prepared, keep important items close at hand, and know where to turn if you need assistance with your baggage.
Baggage Travel Checklist
- Keep important documents and essentials in your carry-on.
- Keep your baggage tag until your journey is complete.
- Add your contact details to your checked bag.
- Consider using a personal baggage tracker.
- Know where to report a baggage issue if you need assistance.
Pack the Essentials in Your Carry-On
One of the easiest ways to make your journey more comfortable is to keep your most important items in your carry-on bag.
Pack travel documents, valuables, medication, electronics and, where possible, a change of clothes. This way, you will still have the essentials with you if your checked baggage arrives later than expected.
Know What to Do If Your Bag Arrives Separately
Most journeys go exactly as planned, but if your checked bag is not available when you arrive, reporting it promptly helps our team begin the tracing process.
Complete our online Baggage Claim Form with your flight details, baggage information, contact details and a description of your bag.
Providing complete and accurate information helps our baggage team assist you and share updates when they become available.
Keep Your Contact Details Handy
After submitting your baggage report, make sure the phone number and email address you provided are correct.
Keep your baggage reference, baggage tag and booking details easily accessible in case you need to follow up with our team.
Consider a Personal Baggage Tracker
Personal baggage trackers can be a useful addition when traveling and may provide information about the approximate location of your bag.
These devices do not replace the airline’s official baggage tracing process, but the information they provide may sometimes be helpful while your baggage is being located.
What Happens After You Submit a Report
Once your baggage report has been submitted, our team will continue working to trace your bag and provide updates when information becomes available.
Keeping your baggage reference, booking details and contact information available can make any follow-up easier.
Travel Prepared
Keeping a few essentials in your carry-on, holding on to your baggage tag and knowing where to find assistance can make travel easier if your plans do not go exactly as expected.
If you need help with checked baggage after your journey, our baggage team is available to assist with the tracing process.