Location: Providenciales, Turks & Caicos
Closing Date: Friday 15 November 2024
Job Description
The Ramp Manager is responsible for all ramp operations and must be able to manage a large multicultural group of employees, ensuring all airlines are handled in a safe, reliable environment.
The handling of each aircraft must be done efficiently, reliably for a perfect on-time performance record.
The Manager’s leadership skills play a critical safety role in accidents/incidents avoidance on the ramp by the level of professionalism displayed in performing the task.
Key Attributes Needed
- Must maintain safety as the number one priority in all aviation related decisions on the operation.
- Provide clear direction and support to the team.
- Must be able to change plans mid-shift in a dynamic changing environment to meet the airline changes and schedules.
- Must be flexible with work hours.
Job Responsibilities
- Manage, lead, and supervise a team of ramp agents who are culturally diverse.
- Assign and prioritize ramp operational tasks based on arrival and departure times.
- Provide guidance, training, and support to the ramp team to ensure the highest level of safety and compliance with operational standards.
- Conduct evaluations annually based on performance attendance and skills and provide critical feed back to inspire growth.
- Ensure full training schedule and compliance..
- Co-ordinate and manage corrective action plans for employee development.
- Work closely with the ground support equipment mechanics to repair and suggest maintenance schedules in response to changing flight activity needs.
- Co-ordinate weekly supplies /orders with the purchasing team for adequate servicing of all aircraft.
- Prepare regular reports on ground support equipment condition
Compliance and Safety Standards
- Enforce safety policies and procedures and ensure that all ramp activities comply with airport and airline policies and procedures.
- Conduct safety meetings monthly for leadership personnel and ensure that all safety protocols are followed during all airport activities.
- Investigate and report any accidents and provide a corrective action plan, including root cause analysis using company software (Safety culture).
- Must be able to maintain safety management system contributions and compliance.
Key Financial Targets
- Manage overtime and employee productivity per flight activity.
- Manage employee utilization shifts based on flight activity
- Meet financial targets on spending.
- Identify opportunities to reduce costs without compromising safety and security.
Coaching and Counseling
- Meet with employees to assist their growth and development through a coaching and counseling process.
Qualifications and Experience Required
- Bachelor’s degree or Associate degree in Management or other related field of study from an accredited institution is preferred.
- 2 to 5 years of Aviation experience, or related field, with at least 3 years in a supervisory role.
- Strong leadership and supervisory skills, with the ability to manage and motivate a team.
- Excellent problem-solving skills and the ability to make decisions under pressure.
- Must have strong interpersonal skills, with the ability to work effectively with all teams across the group of companies.
- Valid driver’s license and the ability to operate ground equipment as required.
- Must be proficient in MS Office.
- Must have a valid passport.
- Must have a clean police record and be willing to relocate to the Turks and Caicos Islands.
- Must be able to work outside on the ramp.
- Remuneration will be commensurate with experience.
Deadline for Application: November 15th, 2024. Only short-listed candidates will be acknowledged.
Applications must be sent with the Email subject “Application for Ramp Manager” to HR@intercaribbean.com
