interCaribbean Airways Contact Details | Official Contact Information

Ticket Sales Offices

The following reservations phone numbers may be called based on the country from which are calling, NOT the country from which you are traveling to. If your country is not listed, please dial the “Rest Of The World” phone number. The Toll-Free phone numbers (1-800/855/866/877/888) are ONLY available inside the country from which you are dialing. Our offices are available from 07:00am to 07:00pm daily.

Anguilla

+1 (855)-258-3019

Antigua

+1 (855) 352-3773

Bahamas

+1-(649)-946-4999

Ticket sales assistance is available at the airport on flight days.

Barbados

+1 (855)-277-1471

British Virgin Islands

+1 (877)- 887-9233

Ticket sales assistance is available at the airport on flight days.

Canada

+1 (888)-957-3223

Cuba

+(53) 7204-8548 | +(53) 7204-4585

Calle 5ta. Avenida entre 74 y 76, Centro de Negocios Miramar Edificio Barcelona, Planta Baja, La Habana (Havana), Cuba.

09:00-17:00 Monday to Friday

Dominican Republic

+1 (809)-688-6969

Calle Juan Sanchez Ramirez #40, esquina Avenida Maximo Gomez, Edificio Caribe 1st floor, Santo Domingo

07:30-17:30 Monday to Sunday

Hours 07:30-17:30 (Daily)

Dominica

+1 (855)-507-2496

Guadeloupe

+(590) 590-69-80-44

Guyana

+592-222-7422

58 B Brickdam, Stabroek, Georgetown

08:00-17:00 Monday to Saturday

Hours 08:00-17:00 (Mon-Fri) | 09:00-13:00 (Sat)

Grenada

+1 (473)-230-0137

Haiti

+(509)-35-196972

Jamaica

+1(876)-927-9636 (Mon-Fri) | +1(800)-572-7628 (7 days )

34 Lady Musgrave Road, Unit 8, Kingston 5, Jamaica

09:00-16:00 Monday to Friday

Puerto Rico

+1 (888)-957-3223

Trinidad and Tobago

+1 (868)-224-5702

Turks & Caicos Islands

+1 (649)-946-4999

Old Airport Road, Providenciales, Turks & Caicos Islands

08:00-16:30 (Mon-Fri) Closed on Sat, Sun and Holidays

St. Kitts & Nevis

+1 (855)-761-4106

St. Lucia

+1 (855)-549-4684

Sint Maarten

+1 (833)-568-9128

St. Vincent and the Grenadines

+1 (844)-200-0178

Call Toll Free from St Vincent and the Grenadines. Use ONLY for dialing from inside country.

United Kingdom

+44 (0) 203-885-0203

The number is answered in the Caribbean which makes a 4 or 5 hour time difference based on the time of the year for winter and summer times. So do call between 7 am to 8 pm Caribbean time. (Midday to 1am UK time)

USA

+1 (833)-568-9128

US Virgin Islands - St Thomas, St Croix, St John

+1 (833)-568-9128

Rest of The World

+1 (649)-946-4999

Customer Service Contact Form

We care about your experience. If you would like to share a comment or need assistance with your recent travel, please complete this form

Baggage Claim

Is your baggage delayed or missing? We will make every effort to return your baggage to you as quickly as possible. Help us to help you by providing the maximum information here below so we can immediately start to search for your items.

Click on this link to find a baggage chart to describe the color of the bag and the type of the bag. So in the remarks identify the bag type. Across the top you can see the color and the bag type by number. Example BU22 refers to a blue roll aboard type bag.

Click here for bag chart->> IATA Baggage Chart.

Group Request

interCaribbean Airways Group or Meeting Travel offers special fares for 10 or more passengers travelling to a common destination. To qualify you must all travel on the same itinerary to and from the same destination. Please complete the request form.

Charter Request

interCaribbean Airways is pleased to offer private charters. Please fill out the charter request form so we can build a unique charter quotation for your needs. We have aircraft from 9 to 50 seats. EMB 145 – 50 seats – 2 Pilots, 1 Flight Attendant. On-board Lavatory EMB 120 – 30 seats – 2 Pilots, 1 Flight Attendant. On-board Lavatory Twin Otter - 19 seats - 2 Pilots

If you have a group (10 or more) – rather than a plane full – perhaps our groups department may assist you if our scheduled flights may allow you to enjoy affordable travel together to a city to which we fly. Click on the Groups Reservations tab from this web page.

Refund Request

If your travel plans changed or your flight was affected, you may be eligible for a refund. Please fill out this form with complete and accurate details so we can review your request promptly.

If your ticket was purchased through a travel agency or third-party booking website, please contact the agency or website where you booked your ticket to request a refund.

Before submitting, we recommend checking your fare conditions or visiting our cancellation and refund page for more information.

Cacique Points Request

Earn the Cacique Rewards points you missed. Flights taken within the last 90 days can be credited retroactively to your account if you were a Cacique member when you traveled. Request your points with our simple online form. Exclusions apply - see Terms and Conditions here.

Contact Us: interCaribbean Airways