April 22, 2020
Flexible Future Travel – Guaranteed
interCaribbean Airways offers to our customers the most flexible terms for retaining your ticket and flying at a later date. Customers whose flights have been cancelled, can place those tickets on hold for up to 2 years, that’s right you have 760 days to re-book. The 2 year re-booking time count from the original date of the ticket being issued. We recognize that while you may not have a firm new date right now, or the schedule into the future may not yet be available to book, we are offering a piece of mind guarantee. The fare you paid is the fare you will receive when re-booking, its guaranteed.
While fares are subject to change, interCaribbean is guaranteeing the fare you paid remains the same. There will be no change fees associated with the change, not for a fixed period but for this reservation you have. We are not going to tell you, you must book by a given date, you may not know when you want to travel, and we dont want to change the terms every moment. We give you absolute clarity and piece of mind that your booking is safe with us. When you are ready, simply contact customerservice@interCaribbean.com. Our team will do the rest and send you updated flight info.
Cant travel to the same destination in the future – Talk to us for alternate destinations
Need to make a name change on a traveler. Talks to us at customerservice@interCaribbean.com
April 21, 2020
As the spread of the Corona Virus (Covid 19) has continued to spread across the world, we have seen unprecedented actions resulting in airports and countries across the world, and in particular within the Caribbean area.
This has resulted in all flights being cancelled to all destinations. The duration of the closure by country is subject to change, but until we have notice confirmed of the opening of each country we serve, we cannot indicate clear dates to resume our air services.
March 26th 2020 – 3.10 pm
Effective Saturday March 27th 2020 ALL domestic flights are cancelled within the Turks & Caicos Islands with the restrictions placed on travel for all persons except for essential service workers. These cancellations take place for flights through April 15th 2020.
interCaribbean may make available on a whole aircraft charter basis its aircraft for needed persons or groups. Contact charter@interCaribbean.com to make requests.
March 25th 12.28 pm
Domestic Flight Schedule Reduction in response to reduced demand.
Effective March 26th domestic flights will operate as follows
JY111 – Providenciales – Grand Turk
JY112 – Grand Turk – Providenciales
JY121 – Providenciales – South Caicos
JY122 – South Caicos – Providenciales
JY171 – Providenciales – Grand Turk
JY172 – Grand Turk – Providenciales
JY161 – Providenciales – South Caicos
JY162 – South Caicos – Providenciales
These flights maybe subject to cancellation or combination to continue to provide essential service at this time.
March 24th 2020
interCaribbean advises all international flights are now cancelled with nearly all countries closing their borders at this time. Customers may contact customerservice@interCaribbean.com for support. Limited phone service support is available at this time due to restrictions on team members in office and now working remotely. If we are unable to support you via phone, write to customerservice@interCaribbean.com.
March 18. 2020 13:34 pm
Flight Cancellations
For 21 days 19 March to 09 April 2020 due closure of borders in British Virgin Islands, Dominican Republic and Haiti :
JY0211 Providenciales -Cap Haitien
JY0212 Cap Haitien -Providenciales
JY0216 Providenciales- Cap Haitien
JY0216 Providenciales -Port au Prince
JY0216 Cap Haitien -Port au Prince
JY0217 Port au Prince- Cap Haitien
JY0217 Port au Prince -Providenciales
JY0217 Cap Haitien -Providenciales
JY0231 Providenciales -Santiago, DR
JY0232 Santiago, DR -Providenciales
JY0233 Providenciales -Santo Domingo
JY0234 Santo Domingo -Providenciales
JY0407 Kingston -Santo Domingo
JY0408 Santo Domingo -Kingston
JY0410 Tortola -Santo Domingo
JY0411 Santo Domingo -Tortola
JY0414 Tortola -Punta Cana
JY0415 Punta Cana -Tortola
JY0430 Sint Maarten -Santo Domingo
JY0431 Santo Domingo -Sint Maarten
JY0459 Havana -Santo Domingo
JY0460 Santo Domingo -Havana
JY0463 Santiago de Cuba, Cuba -Santo Domingo
JY0464 Santo Domingo -Santiago de Cuba, Cuba
JY0508 Tortola -San Juan
JY0509 San Juan -Tortola
JY0510 Tortola -San Juan
JY0511 San Juan -Tortola
JY0512 Tortola -San Juan
JY0513 San Juan -Tortola
JY0521 Tortola -Dominica
JY0522 Dominica -Tortola
JY0621 Dominica -St Lucia
JY0622 St Lucia -Dominica
JY0631 Tortola -Antigua
JY0632 Antigua -Tortola
JY0633 Tortola -Antigua
JY0634 Antigua -Tortola
Corona Virus and Travel throughout the Caribbean.
interCaribbean has been monitoring the rapidly changing landscape of Corona Virus outbreaks and suspected cases, that in turn is changing the countries we serve to amend who may come into that country and from what origins.
The below destinations are now banning visitors by country or nationality for visitors. Generally, citizens and residents may return.
Because the borders are being closed to many travelers, travel to some of these countries requires some schedule adjustment and we will be posting very shortly massive adjustments to the operating schedule.
Because the number of changes and requests for changes is overwhelming, we may not be able to respond timely to all inquiries. Please send one message only to customerservice only, and we will reply as soon as possible.
Antigua, Antigua and Barbuda (ANU)
Visitors (non-citizens or non-residents) who have been to China, Iran, Italy, or South Korea in the past 20 days will not be allowed to travel to Antigua and Barbuda:
Bahamas, Nassau (NAS)
Visitors (non-citizens or non-residents) who have been to China, Germany, Italy, Iran, or South Korea in the past 14 days will not be allowed to travel to Nassau:
NEW
Dominican Republic (SDQ, STI, PUJ, POP)
As of March 18th, The Dominican Republic has announced a closure to all flights for the next 15 days.
Jamaica
Kingston, Jamaica (KIN)
Montego Bay, Jamaica (MBJ)
Visitors (non-citizens or non-residents) who have been to China, Hong Kong, South Korea, Italy, Iran, Singapore, France, Germany, Spain, United Kingdom in the past 14 days will not be allowed to travel to Jamaica:
St. Lucia (SLU)
Visitors (non-citizens or non-residents) who have been to China, Hong Kong, Macau, Iran, Italy, Japan, Singapore or South Korea in the past 14 days will not be allowed to travel to St Lucia:
St. Maarten (SXM)
Visitors (non-citizens or non-residents) who have been to China, Iran, South Korea, Italy, Singapore, Macau or Japan in the past 21 days will not be allowed to travel to:
Turks & Caicos, Providenciales, Turks and Caicos (PLS)
Visitors (non-citizens or non-residents) who have been to China, Hong Kong, Macau, Taiwan, Singapore, Iran, South Korea, Italy or in contact with someone who has.
Haiti
The Haitian Government has announced effective March 16th at Midnight only flights from the USA and from Cuba are allowed to land or take off in Port au Prince or Cap Haitien. This closure takes effect for the next 14 days. (presently Through March 31, 2020).
